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Artaisle.com ¡ú Help Center

1 - Expenses of Express(UPS, DHL, FEDEX, etc) service
Expenses of Express(UPS, DHL, FEDEX, etc) service


In general cases, we promise you the express mails which are sent to countries such as USA, Canada, Mexico, etc, that belong to the airline of America, can arrive in two workdays. And it takes one or two more workdays for few countries which belong to District 8 or District 9 listed on the UPS Price List.

DESTINATIONLETTERDOCUMENT&NON-DOCUMENT
FIRST 0.5KGEACH ADD 0.5KG
Hong Kong, Macao4810.52.1
Korea, Taiwan5311.32.4
Japan5813.83
Southeast Asia7314.43
South Pacific9317.43.6
USA, Canada, Mexico9813.94.5
Wesiern Europe, South Asia10319.25
Middle East, Africa, South and Central America, Eastern Eruope,15825.96.5
The Common Wealth of Independent States18833.77.3



2 - Expenses of Sea transportation
Expenses of Sea transportation


Cancel after verification: $85 per bill
Customs charges: $15/shipment
Document fee: $14/shipment
MANILAUSD 13/RTship on SaturdayTransfer in SGP10-18days
KOBEUSD 20/RTship on SundayTrough voyage3-5days
LOS ANGELESUSD 60/RTship on SundayTrough voyage10-15days
HELSINKIUSD 88/RTship on SundayTransfer in SGP20-30days
CONSTANTZAUSD 190/RTship on SundayTransfer in HAMBURG25-35days
NAPLESUSD 90/RTship on SundayTransfer in SGP,BARCELONA25-35days
SANTOSUSD 77/RTship on SundayTransfer in SGP25-35days
BUENOS AIRESUSD 73/RTship on SundayTransfer in SGP25-35days
VANCOVERUSD 91/RTship on SundayTransfer in TOR15-20days
JOHANNESBURGUSD 80/RTship on SundayTransfer in SGP25-35days


3 - Expenses of Air transportation
Customs charges: $19/shipment
Document fee: $19/shipment

PORT

+45K+100K+300KCARRIER
BHX,BRU,CGN,DUS,LTN,LTL,LUXMLH
RTM,CDG,BER,BRE,MST,NUE,LBA
4.74.24KA
ABZ,BSL,BOH,GLA,LYX,MILSOU,MME
GVA,LNZ,CWL,EDI,ZRH
4.84.34.2KA/TG
SYD,MEL,BNE,PER,AKL4.64.03.7TG
WLG,CNS,CHC,ADL5.44.94.7TG
ATL,NYC,PHL3.93.853.8SQ
DFW,LAX4.03.953.9SQ

4 - Our Copyright Protection
Our Copyright Protection


Copyright laws vary from country to country, and sometimes it is practically impossible to trace every copyright provision in the world. We will never knowingly infringe on any artist's copyright. Upon discovering that any painting on our site infringes on another artist's copyright, we will remove the painting from our website and database. We comply with all federal and state laws and respect the rights of artists and agencies representing artist's interests and rights.


5 - Are your oil paintings all hand painted? What about the quality?
Are your oil paintings all hand painted? What about the quality?


Absolutely. Our artists use their eyes, hands and senses to paint each art works. We use only the best materials, we import high quality oils for producing the paintings, that is why they can be well collected for several decades without any color fading. Meanwhile, all of our artists are well educated through the professional art academy and most of them have more than 10 years artist career. The most important, we have our independent Inspection Department, the artists there control the quality of each painting before shipment. Our company a decades experience has strongly proofed that our products have enjoyed a well quality reputation in the oil painting market.

6 - About Quality
About Quality


As to the quality, it can be easily understood by painting experts of your level that arts products can hardly be measured only by price, because quality is of equal importance. Good quality is salable, poor quality only waste your money. We are confident that you will be satisfied with our paintings and will find that the quality matches the price we charge.

7 - About Shipment
About Shipment


We supply several Conveyance ways, including Air, Sea and UPS. Since every Conveyance has its own freight charge, so we suggest that: transport by sea for the goods upon 150kg, use Air for the goods between 100kg-150kg, and use UPS for the goods under 100kg. These are just our suggestions, so you can choose the conveyance way as you like. We put freight charge for each carrying way as follows.

8 - When our clients need to pay import tax?
When our clients need to pay import tax?


The importing taxes are diffrrent in different countries. Some countries have policies on total importing value and weight.
Please consult Customs or foreign trade company in your country for detailed information and necersary procrdures.
We also can announce the value of goods under the limit of your country if you know what's it, .
You have to face such procedures if you ship them by sea or China Air post(these have cheaper freight), but as usual won't if by express/courier, like UPS, DHL, TNT, FEDEX£¬etc.


9 - Terms of payment
Terms of payment


1) Western Union Telegraph.
Western Union Telegraph will be much faster and convenient than other payments. The money will arrive us in 5-30 minutes.
2) T/T (Telegraphic Transfer)
The money will arrive in 2-7 days.
3) L/C (Letter of Credit)
We accept L/ C for large- quantity orders. Since we should go through a series of complicated procedures, we will draw up the fund in one or two months.Please contact us for our bank account information before wiring your money
4)C/C (Credit Card)
The money will arrive in 2-7 days.

10 - How to transfer money by T/T and by Western Union Telegraph?
How to transfer money by T/T and by Western Union Telegraph?


Please go to the bank or agent of western union in your regionour with our remittance inforamtion . The staffs there will help you finish the transfering process.Please click following link for the further information of Westeren Union.http://www.westernunion.com/info/faqMT.asp?country=DK#
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